Return Policy

Effective May 8, 2023

All items on the Delos Canada Shop are FINAL SALE and are not eligible for return, refund, or exchange. 

However, if your item is damaged or defective upon receipt, please refer to your product’s warranty and contact our Customer Service within seven (7) days of delivery. You may initiate a support request via our online form or email us at to reach our team of Customer Service Specialists.



Note:  All purchases made on the Delos Canada Shop prior to the effective date above are subject to any applicable Return Policies in effect at the time of purchase.